Streamline your heterogeneous IT environment
Due to changing business requirements, globalization, merger or acquisition cycles, application landscapes have evolved over many years and in different directions.
In order to reduce complexity and cost, Application Management Services (AMS) for non-SAP from Atos is designed to combine customer strategy with broad technology and business domain expertise. Our goal is to support and adapt your growing business to the accelerated changes necessary in a global environment and to manage the complexity of your application landscape.
Managing heterogeneous application landscapes
AMS for non-SAP addresses companies with a heterogeneous application landscape that covers a wide range of custom, line-of-business and enterprise applications.
Our solution provides the full range of core application support, maintenance, and enhancement services, supported by best-practice service delivery processes and consulting skills.
You benefit from the professional transition of applications into services, from effective application maintenance and road-mapping as well as from our business domain knowledge and our consolidation and harmonization expertise. Furthermore our offering includes:
- Consulting Services
- Customer Service Management
- Application Service Desk
- Incident & Problem Management
- Change & Enhancement Management
- Build, Release and Configuration Management
- Test Management
- Supplier Management
- Service Level Management
- Application Upgrade Management
- Service Improvement
- Security & Compliance
- Application End-of-Life-Cycle Management
- Business Process Manage